Problem

Solution

OCX or DLL corrupted or missing

Regsiter the particular file with regsvr32 command or send the Bat file of OCX or DLL registration

Braodband Address in use

An unwanted component Winsock creates this problem, and can solve by replacing latest exe

Database not found in Client System

Network sharing is not properly done, share the folders Reports, Database, and Patient in Server System

Database Corrupted

Due to power failure or improper Shutdown of system, a file created in the database folder of pappyjoe, Remove that ldb file

Badfile error 52

Create a DTPS.ini file pappyjoe’s folder with “Standard” content (it occurred due to the corruption of notepad.exe file)

File not Found

One of the image file is missing in Pappyjoe’s Image folder (need to contact us)

SMS

Cannot select the bluetooth option in search window

Install bluetooth driver in the system

SMS

Showing error while sending the messages

Use the recommended handsets only